Trailer Rental Policies
Qualified renter, 25 years of age or older possessing a valid and identifiable driver's license.
The Rental Day is based on number of nights the trailer is used. Each night constitutes a rental day.
The vehicle that is identified as the tow vehicle must have valid and identifiable registration and be in excellent mechanical condition. No substitutions.
Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and may result in an administrative charge of up to $250.00 in addition to the fines.
A fee of up to $250.00 will be charged if the interior of the trailer has not been cleaned. Holding tanks must be emptied before return of the vehicle or be subject to an additional dump charge of up to $500.00
Familiarization tour (approximately one hour) is required to acquaint the renter with the operation of the trailer before departure. This tour is only given during office hours. It can be taken prior to your rental date.
Maintenance and Breakdown Responsibility
The renter will be held responsible for mechanical damage due to negligence in normal trailer operation or failure to provide normal maintenance as it arises. In the event the vehicle is in a breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to customer is limited to refund of daily rate or portion thereof. Refrigerator, microwave and appliance malfunctions are not considered breakdowns and no refunds are available for repair time to these items. "Reimbursement" is offered for "out of pocket repair expense" to a maximum of $100.00 on trailer repairs. The reimbursement is only offered to cover repair costs to a trailer as a result of general wear and tear that may occur from time to time and not as a result of damage deemed the responsibility of the renter during the rental period as outlined in the rental agreement and Rent eh Tent Canada's policies. Repair is defined as the total usability of the trailer and/or safety to the renter and/or the general public is at issue (Example, Flat tire, break light bulb burnt out). Receipts must be provided for reimbursement. The renter is responsible for reporting mechanical failures immediately to Rent eh Tent Canada.
Any repair costs above $100.00 must be pre-authorized by Mike Jorgensen of Rent eh Tent Canada and repairs carried out by an RVDA certified RV repair facility or equivalent.